Engineering a custom, cloud-native residential hospitality platform on Google Cloud to consolidate property management systems, integrate smart building access, and deliver a seamless digital experience for 12K+ units.
A leading US-based provider of residential hospitality and multifamily real estate, managing short- and long-term rentals and co-working spaces across 25 cities.
The client's operations were hampered by rising infrastructure and third-party SaaS costs, reliance on external booking platforms that provided a poor user experience, and fragmented operations due to incompatibility between property and hospitality management systems.
A leading US multifamily hospitality provider sought to modernize its digital platform to overcome escalating costs and an inefficient, fragmented resident experience.
Based in the US, the client is a leader in urban multifamily hospitality, focused on blending property management with premium guest experiences. Their digital-first model relies on integrating smart building technologies, such as SaltoKS smartlocks, and partnerships like Airbnb.
The client faced operational and financial challenges that directly impacted their profitability and service quality:
QBurst engineered a comprehensive, cloud-native digital platform to centralize operations, drive down costs, and deliver a seamless, integrated user experience.
The platform was built for scale, performance, and integration complexity:
Client Profile
Challenges
Our Solution
Technical Highlights
Impact