Telematics-enabled Remote Diagnosis Solution

Previously, each workshop was assigned a diagnostic kit, a large wired device that was connected to the vehicle for scanning and recording vehicle data.

The client required a mobile application that would replace this system and enable technicians to diagnose and analyze faults in cars and trucks remotely.

The Remote Diagnosis Application assesses diagnostic data of telematics-enabled vehicles to help technicians in remotely identifying issues. Technicians scan the vehicle identification number and check for faults recorded on the electronic control unit.

Prior to our involvement, the client had a prototype of the Remote Diagnosis Application which was developed based on a monolithic architecture. Deployment was a huge task that involved uploading 2.5 GB of the build package. By moving to microservices architecture, QBurst was able to deliver a flexible and scalable alternative that was much faster to deploy.

• The application was released to market as scheduled and was well received by workshop technicians because of its usability and ease of access
• Achieved radical simplification in analysis and diagnosis of vehicular faults
• Improved customer satisfaction with remote support and reduced maintenance costs as a result of preventive diagnostics
• Increased productivity enabling technicians to diagnose vehicles on their smartphones
• Replaced bulky diagnosis kit, availability of which was limited to one per workshop, with a pocket-friendly tool
• PWA version compatible with all smartphones
• Our effort to identify, document, and devise solutions (in the design phase) to mitigate scenarios related to concurrent usage was appreciated by the client

• Compatible with iOS, Android, and PWA platforms
• Microservices to deploy features ensures flexibility and ease of maintenance
• Zero downtime during deployment achieved through an orchestrated pipelining of Sonar, Jenkins, Docker, and K8s
• Authentication and authorization at every layer ensures data protection
• CI/CD pipeline for deployment in dev environments
• 23 languages supported
• Generates PDF report of the diagnostic session
• Adobe Analytics and AppDynamics for analytics
• ELK stack for analysis of gateway and database logs
• Grafana and Prometheus for analysis of different tenants

• Java
• PWA
• Adobe Analytics
• Tesseract
• Grafana, Prometheus
• Docker
• MariaDB
• iOS, Android
• Angular
• AppDynamics
• ELK stack
• Kubernetes
• Jenkins
• MongoDB

APIs: Spring boot, OpenID Connect, Apigee Microgateway, Kubernetes, Jenkins, Git Quay, DHC SonarQube, PostgreSQL, Docker, Filebeat